Privacy Policy
Welcome to the 2Emotion Platform, owned by CONTENT TO EMOTION, a simplified joint-stock company with a capital of 18,500 euros, registered in the Paris Trade and Companies Register under number 511 423 899, with its head office located at 13-14 rue Taitbout, 75009 Paris (hereinafter referred to as “CONTENT TO EMOTION“).
The 2Emotion Platform refers to the platform offering the automatic video generation service developed by CONTENT TO EMOTION, which is a professional solution for creating, updating, publishing, and tracking commercial videos hosted by CONTENT TO EMOTION, as described in more detail in the CONTENT TO EMOTION general terms of service.
- Purpose of this Privacy Policy
As a data controller, CONTENT TO EMOTION collects and processes personal data relating to individuals who access and use the 2Emotion Platform (the “Users”).
This privacy policy (hereinafter the “Privacy Policy”) describes the methods of collecting and processing personal data relating to Users.
As a data controller, CONTENT TO EMOTION is committed to protecting Users’ privacy to the best of its ability and strives to ensure a high level of protection for personal data in accordance with the General Data Protection Regulation (GDPR), including all French laws and regulations implementing or supplementing the GDPR.
This Privacy Policy does not apply to the collection and processing of personal data on the CONTENT TO EMOTION website or to the collection and processing of data via cookies, which are subject to separate information charters.
- User Information Procedures
Users are deemed to have read the Privacy Policy and be informed of the methods of collecting and processing their personal data as soon as they use the 2Emotion Platform. The Privacy Policy is accessible via a “Privacy Policy” link at the bottom of each page of the Site.
CONTENT TO EMOTION has appointed a Data Protection Officer, who can be contacted for any questions at privacy@2emotion.com.
- Data Collected by CONTENT TO EMOTION
CONTENT TO EMOTION directly collects data from each User at the time of registration on the 2Emotion Platform, such as the user’s name, professional phone number, professional email address, and profile picture.
Additional data is collected during the use of the 2Emotion Platform, such as data relating to the use of the Platform by the User (actions performed, connection and usage logs, duration of Platform use).
- Purposes and Legal Bases for Data Collection and Retention Periods
CONTENT TO EMOTION collects User data listed in Article 3 to provide the best possible service. The table below gives Users an overview of how their data is processed in the context of accessing and using the 2Emotion Platform.
| Purpose | Legal Basis | Retention Period |
| Account management and user administration | Execution of the contract between the client and CONTENT TO EMOTION (general terms of service) | Duration of the contractual relationship. Post-termination, data is retained as necessary for accounting and legal obligations or within the statutory limitation period. |
|
User identification and authentication for Platform access and use |
Execution of the contract between the client and CONTENT TO EMOTION (general terms of service) | Duration of the contractual relationship. Post-termination, data is retained as necessary for accounting and legal obligations or within the statutory limitation period. |
| Sending notification emails to Users | Execution of the contract between the client and CONTENT TO EMOTION (general terms of service) | Duration of the contractual relationship. Post-termination, data is retained as necessary for accounting and legal obligations or within the statutory limitation period. |
| Conducting satisfaction surveys and customer studies (surveys, service tests, statistics) | Legitimate interest of CONTENT TO EMOTION | Duration of the contractual relationship. Post-termination, data is retained as necessary for accounting and legal obligations or within the statutory limitation period. |
| Security audits of the 2EMOTION PLATFORM, anomaly detection, administration and monitoring of proper SERVICE use, and improvement of user experience on the 2EMOTION PLATFORM | Legitimate interest of CONTENT TO EMOTION | Duration of the contractual relationship. Post-termination, data is retained as necessary for accounting and legal obligations or within the statutory limitation period. |
| Handling complaints, disputes, and pre-litigation | Legitimate interest of CONTENT TO EMOTION to establish proof of a right or contract | Statutory limitation period |
| Conducting commercial prospecting operations (managing business operations, promoting and marketing the service) | Legitimate interest of CONTENT TO EMOTION | Duration of the contractual relationship. Post-termination, data is retained as necessary for accounting and legal obligations or within the statutory limitation period. |
| Customer and license management | Execution of the contract between the client and CONTENT TO EMOTION (general terms of service) | Duration of the contractual relationship. Post-termination, data is retained as necessary for accounting and legal obligations or within the statutory limitation period. |
| Compliance with legal obligations for data retention or archiving for accounting or tax purposes | Compliance with a legal obligation for data retention | Legal retention period |
| Handling requests from administrative and judicial authorities in compliance with applicable laws and regulations | Compliance with a legal obligation for data retention | Legal retention period for these data |
Providing data collected for contract execution, legitimate interests of CONTENT TO EMOTION, or legal compliance is mandatory as they are necessary for Users’ access and use of the 2Emotion Platform. Otherwise, CONTENT TO EMOTION will be unable to provide Platform functionalities.
- Data Recipients
Data collected and processed by CONTENT TO EMOTION may be disclosed to the following recipients or categories of recipients:
- Authorized individuals within CONTENT TO EMOTION for the purposes mentioned in Article 4, after signing a confidentiality agreement, including CONTENT TO EMOTION employees;
- Third-party providers responsible for hosting the Data, who are obligated to maintain data confidentiality;
- Third-party providers assisting with Platform support, who are obligated to maintain data confidentiality;
- Third-party providers of CRM tools and commercial prospecting (emailing), who are obligated to maintain data confidentiality;
- More generally, third-party providers assisting CONTENT TO EMOTION in managing and implementing the client relationship, who are obligated to maintain data confidentiality;
- Third-party providers handling User notifications (video production notifications, account security, Platform updates), who are obligated to maintain data confidentiality;
- Third-party providers for speech synthesis, automatic subtitling, and map animation, who are obligated to maintain data confidentiality;
- Any third party in the event of a merger-acquisition, total or partial asset transfer, direct or indirect control change, or any other restructuring undertaken by CONTENT TO EMOTION;
- External advisors to CONTENT TO EMOTION (lawyers, accountants, auditors, tax advisors, financial advisors, investors, etc.) bound by a confidentiality obligation;
- Competent authorities pursuant to applicable laws or regulations and/or a court decision.
- User Rights
Under the GDPR, Users have the right to access, object to, rectify, restrict, and delete their data. They may also have the right to data portability, depending on the data type, as per GDPR. Additionally, Users have the right to set directives on the retention, deletion, and communication of their data after their death under applicable laws.
Users can exercise their rights by providing proof of identity:
- In writing to the following address: CONTENT TO EMOTION, Attn: Data Protection Officer, 13 rue Taitbout, 75009 Paris, France, or
- By email at privacy@2emotion.com.
In case of a dispute with CONTENT TO EMOTION regarding data collection and processing, and after exercising their rights with CONTENT TO EMOTION, Users can file a complaint with the French Data Protection Authority (CNIL).
- Privacy Policy Modification
CONTENT TO EMOTION reserves the right to modify and/or update this Privacy Policy, in which case Users will be duly informed. The revised Privacy Policy will be posted on the 2Emotion Platform with the latest update date.
Updated as of February 21, 2022